Questions?
Phone us at
775-828-3427
 
 
Store Policies
Layaway
We offer a flexible layaway plan for any item you desire. We do require an initial 25% deposit of the total purchase, not including tax.

The payments thereafter may be made at your convenience in accordance to the terms.  Alterations & adjustments, such as ring sizing, will be made at balance payoff. Most can be done the same day.  Expired layaways will receive an in-store credit for monies received.

Financing
R&J Jewelers offers financing through G.E. Capital.

"Same as cash" and other payment plans are available to fit your needs. 

Gift Certificates
We offer gift certificates in any denomination.

Returns & Exchanges
Most exchanges are accepted within 30 days of purchase.  Special orders and altered items may be non-returnable and/or subject to restocking fees.

Refunds
Refunds are NOT accepted. 30 day even exchange only.

Diamond Inspections
We recommend bringing us your diamond jewelry for inspection every 6 months. Our jeweler will inspect the prongs to help prevent any possible damage or loss of your gemstones. This inspection service is free.

Appraisals
We are happy to provide you with a free insurance appraisal on your purchase. Appraisals are performed by our Certified Gemologists trained by the Gemological Institute of America (GIA)

Custom Work
All custom jewelry is nonrefundable and requires a 25% nonrefundable deposit before the work begins. Full payment upon receipt of custom work will denote the client’s complete satisfaction.

 
   
R & J Jewelers
5000 Smithridge Drive   Reno, NV 89502     775-828-3427